SHIPPING POLICY

Last Updated: September 11, 2026

Thank you for shopping with De Pura Patria. We work to process and ship every order as quickly as possible while making sure your items are packaged with care.

Order Processing

Orders are typically processed within 2–5 business days after your order is placed.

Orders are not processed or shipped on weekends or holidays.

During product launches, limited releases, promotions, or periods of unusually high order volume, processing may take longer. If there is a significant delay, we will make reasonable efforts to communicate the delay to affected customers.

Shipping

Once your order has been processed, it will be shipped using the shipping method selected at checkout.

Available shipping options and estimated delivery times will be displayed during checkout.

Please note that shipping times are estimates and are not guaranteed. Delays may occur because of weather, carrier delays, holidays, incorrect addresses, or other circumstances outside of our control.

Shipping Address

Customers are responsible for providing a complete and accurate shipping address at checkout.

If you enter an incorrect or incomplete address, please contact us as soon as possible. We will do our best to assist you before the order ships.

Once an order has shipped, we may not be able to change the delivery address.

Tracking Information

When available, tracking information will be provided after your order has shipped.

Please allow some time for tracking information to update after the package has been accepted by the shipping carrier.

Lost, Stolen, or Delayed Packages

Once an order has been shipped and transferred to the shipping carrier, delivery is the responsibility of the carrier.

If tracking shows that your package was delivered but you cannot locate it, please first check with household members, neighbors, and your local carrier.

De Pura Patria is not responsible for packages that are lost or stolen after being confirmed as delivered by the shipping carrier.

If your package appears to be lost or significantly delayed, please contact us so we can assist you in determining the appropriate next steps.

International Orders

At this time, international shipping availability may vary.

Customers receiving orders outside the United States may be responsible for customs duties, import taxes, brokerage fees, or other charges imposed by their destination country.

These charges are the responsibility of the customer.

Contact Us

If you have questions about your order or shipping, please contact us:

De Pura Patria / DePuraPatria LLC
Email: depurapatria@gmail.com
Website: depurapatria.com